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Shipping policy

Shipping Policy

Thank you for visiting and shopping at smarttomrer.com. The following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within [2-5] business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer multiple shipping options to suit your needs:

  • Standard Shipping: Estimated delivery within [7-25] business days.
  • Express Shipping: Estimated delivery within [3-10] business days.

Actual delivery times may vary depending on the shipping provider and destination. Please note that these are estimates and cannot be guaranteed.

Shipment to P.O. boxes or APO/FPO addresses

Smarttomrer.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. If you have special requirements or questions regarding this, please contact our customer service at hello@smarttomrer.com

International Shipping Policy

We offer international shipping to other countries worldwide. Please note that you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand and cannot give you an estimate of the cost because it varies widely around the world.

Customs, Duties, and Taxes

smarttomrer.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipping to the European Union (EU)

For orders shipped to the EU, import duties and taxes (including VAT) may be due once your order arrives in its destination country. These charges are determined by the customs agency in the destination country and are the responsibility of the recipient.

Value Added Tax (VAT): Due to EU regulations, VAT is applied to certain goods and services purchased by consumers in the EU. The VAT rate can vary depending on the item and the destination country. Smarttomrer.com does not have control over these charges and cannot predict what they may be. We recommend that customers contact their local customs office for further information.

Data Protection: We value your privacy. Any personal data shared with smarttomrer.com during your purchase will be handled in accordance with our Privacy Policy. Please note that international shipments are subject to inspection by customs authorities. We may also be required to share certain order, shipment, and product information with our international carriers, and such information may be communicated by the carriers to customs authorities to facilitate customs clearance and comply with local laws.

Damages

smarttomrer.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our [Return & Refund Policy] provides detailed information about options and procedures for returning your order.

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